China Medicine has a staff of approximately 70 marketing and sales employees. We generate business by marketing directly to wholesale pharmaceutical product companies, hospitals and retail drug stores.         

     China Medicine had a distribution network in place when it was privatized in 2000, and this is the foundation of our current distribution network. We also market our products to drug wholesalers and retail drug stores at two national medicine trade shows. The activities of our marketing personnel consist primarily of phone calls, the creation and distribution of promotional materials, and visits to customer locations.

     Customer Service

     We are committed to providing our customers excellent after sales service. We contact individual patients and consumers directly to collect feedback on the quality of our products and distribution services. All of our 70 sales and marketing personnel are responsible for providing after-sale service, including on-site visits to hospitals and follow-up calls with customers. In addition, our on-staff physician communicates with hospitals regarding dosages, side-effects and patients’ feedback on particular products.

     For additional customer service inquiries, please contact konzern@konzern.com.cn